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  1. Puffco Support
  2. Orders, Billing & Shipping FAQ

Orders, Billing & Shipping FAQ

Orders

  • How long will my order take?
  • Can I change or cancel my order?  
  • Can I return my recent Puffco.com order?
  • Can I change my shipping address for my purchase?
  • Do you offer any Military, Veteran or First Responder discounts?

Billing

  • I keep receiving a billing address error / AVS mismatch error, what am I doing wrong?  
  • What is Sezzle?

Shipping

  • How can I track my order?
  • My tracking information shows nothing, did my order ship?
  • Do you ship internationally?
  • What do I do if my package is lost?
  • Does Puffco ship in discrete packaging?
Puffco Support