To initiate your return, please use the following procedure:
*Contact Puffco Customer Support at support@puffco.com. After we receive your email, and have confirmed that your product is eligible for return, we will provide you with the appropriate return address for the item. The customer must pay the shipping for the return package. Include the product and all required items listed above in the section “Conditions for Return.” The receipt of purchase must indicate the product to be returned, price paid, and date of purchase.
*Ship the package at your local UPS or FedEx drop-off location.
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